Privacy Policy

Overview

At worktimate.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our automation services.

We believe in transparency and will only collect information necessary to provide you with excellent automation solutions and support.

Information We Collect

We collect information you provide directly to us and some information automatically when you use our services:

Personal Information

• Full name and contact information
• Email address for communication
• Phone number (optional) for project coordination
• Company information (optional) for context

Project Information

• Project requirements and automation needs
• Current manual processes and workflows
• Sample files or documents you share with us
• Timeline preferences and budget information

Technical Information

• IP address and browser information
• Device type and operating system
• Website usage patterns and preferences
• Performance metrics for service improvement

How We Use Your Information

We use the information we collect for the following purposes:

• Providing automation services and project delivery
• Communicating about your projects and support
• Improving our services and developing new solutions
• Complying with legal obligations and protecting our rights
• Maintaining security and preventing fraud

Information Sharing

We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:

Service Providers

• Email service providers for communication
• Cloud hosting providers for data storage
• Analytics services for website improvement
• Error monitoring services for system reliability

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

Data Security and Protection

We implement comprehensive security measures to protect your information:

• Data encryption in transit and at rest using industry-standard protocols
• Limited access controls, multi-factor authentication, and role-based permissions
• Continuous security monitoring, threat detection, and incident response procedures
• Secure backup and recovery procedures with regular testing
• Data retention policies and secure deletion procedures
• Regular security training for all team members
• Regular security audits and vulnerability assessments

Data Breach Response

In the event of a data breach affecting your personal information, we will notify you within 72 hours of discovery and take immediate steps to mitigate any potential harm. We will also notify relevant authorities as required by law.

Cookies and Tracking

We use minimal tracking technologies to improve your experience:

Essential Cookies

Required for website functionality, language preferences, and security.

Analytics

We use privacy-friendly analytics (Plausible) that doesn't require cookie consent and respects your privacy.

Your Rights

You have the following rights regarding your personal information:

• Access to your personal information we hold
• Correction of inaccurate or incomplete information
• Deletion of your personal information (subject to legal requirements)
• Data portability in a machine-readable format
• Objection to processing for legitimate interests

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy:

• Contact inquiries: 2 years from last contact
• Project data: 3 years after project completion
• Analytics data: 12 months maximum
• Security logs: 90 days maximum

International Transfers and Compliance

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers, including standard contractual clauses and adequacy decisions.

We comply with applicable data protection laws including GDPR (EU), CCPA (California), and other relevant privacy regulations. If you are located in the EU, you have additional rights under GDPR including the right to data portability and the right to be forgotten.

For EU residents, our lawful basis for processing your data is typically legitimate interest for business communications and consent for marketing communications. You can withdraw consent at any time.

Data Processing and Automation Services

When providing automation services, we may process your business data, files, and systems information solely for the purpose of delivering the requested services. This processing is limited to what is necessary for service delivery.

We act as a data processor for your business data and you remain the data controller. We will only process your data according to your instructions and will not use it for any other purpose.

All data processing activities are documented and we maintain records of processing activities as required by applicable law.

We implement appropriate technical and organizational measures to ensure the security of your data during processing, including pseudonymization and encryption where appropriate.

Third-Party Services and Integrations

Our services may integrate with third-party platforms (such as email providers, cloud storage, or business applications). We are not responsible for the privacy practices of these third parties.

When we use third-party services to deliver our automation solutions, we ensure they have appropriate data protection measures in place and enter into data processing agreements where required.

You are responsible for reviewing the privacy policies of any third-party services that may be affected by our automation solutions.

Policy Changes

We may update this Privacy Policy periodically. We will notify you of significant changes by email or through our website. Your continued use of our services after changes indicates acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: